Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Highland crews are already moving. We dispatch Highland units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Highland, IN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Highland roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Highland isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Highland, IN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Highland, IN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Highland property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Highland call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Highland started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Highland line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Highland crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Highland rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Highland, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Highland properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Highland job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Highland crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Highland, IN warehouse keeps drying equipment close, which typically puts a Highland tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Highland dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Highland crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Highland job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Highland work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside Highland, IN typically gets a Highland technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Highland job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Highland properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Highland team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our Highland work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Highland home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Highland guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Highland and the surrounding zip codes listed below, plus neighboring communities throughout Highland, IN.
Highland is our home base, and our reach extends across Highland, IN through a network of staged equipment and on-call technicians. If your address falls inside or near Highland, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Highland, Highland, INReach our Highland line directly and get a technician on the way today.
Call +1-844-833-1325